We focus on patients and their families

Established more than 130 years ago, Baystate Health and its 10,000 employees now serve more than one million people across western Massachusetts. Our system includes four hospitals, a dedicated Children’s Hospital and more than 80 practices throughout the region.


With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality and compassionate healthcare in the Pioneer Valley for more than 140 years.
Our facilities and services include:


Our mission is to improve the health of the people in our communities every day, with quality and compassion. With a focus on quality, safety, value, and experience, Baystate is not only a keystone of our region – we are also a national leader in healthcare.

Baystate Health is the largest healthcare organization in western Massachusetts. The care we provide plays an essential role in health of the people in our communities. Our impact is felt from the patient bedside to the classroom to the workplace and beyond.

Facts & Figures

With a workforce of nearly 13,000 team members, Baystate Health is one of western Massachusetts’ strongest economic engines. With more than 980 beds on average across our five hospitals, we are working to make healthcare accessible to people in our region.

Our typical annual impact includes:

  • Over 1.8 million outpatient visits, including comprehensive sick and preventive care
  • Over 197,000 emergency and urgent care visits
  • More than 36,600 surgeries performed
  • More than 4,000 babies born at Baystate Health hospitals
  • Around 800 medical students, residents, and fellows, nearly 1,200 nursing students and residents, and more than 400 allied health students


As an integrated academic health system, the advancement of knowledge is a major component of our mission. Serving as the regional campus of the University of Massachusetts Chan Medical School, we educate and train current and future caregivers – preparing much of our region’s health care workforce to meet patients’ needs for years to come.


In service of our mission, we work to bring healthcare out of the hospital and into the community. We serve our local community through our many health initiatives, including:

  • Supporting community-based organizations
  • Developing programs that help prepare our young people for future success
  • Advancing early interventions in wellness and nutrition


The diversity of our workforce allows us to meet our community’s needs with cultural competence and compassion. We’re committed to creating an inclusive environment for both employees and patients. As a result, the Human Rights Campaign has recognized Baystate Health as a national leader in providing inclusive and equitable healthcare. Learn More.


We invite unbiased accrediting organizations to tell us how we compare to other healthcare facilities and institutions nationwide. Our many awards, accreditations, and high rankings affirm that we meet the highest quality and safety standards for hospitals and rank among the top hospitals in the United States. Learn more.

Are you ready

to advance your career with us?